Waterloo Honda

Waterloo Honda opened in 1979, initially at a location on Gage Avenue, and then moved to its present location on King St. across from Conestoga Mall in 1986. Since that time, Waterloo Honda has increased the size of their service department and added an express service lane.


Waterloo Honda offers a full range of new and used vehicles. We boast an enthusiastic and competent sales staff to help you every step of the way. Even with the numerous upgrades and expansions of the last few years, we still offer a family-like atmosphere for all your automobile needs.


Thank you for inquiring about Waterloo Honda Service. We take pride in offering top quality service from our team of factory trained technicians. Feel free to call upon any of our helpful and knowledgeable service advisers. Remember don’t open your hood to strangers.


Come in and talk with our friendly parts staff. Parts Manager Mark Snowden and our Parts Representatives have been assisting Honda customers with all of their needs for over 35 years. We have a large inventory of parts on hand. What is not in stock if ordered before noon will be available by the following business day.

Our Team

Karen CarterAccounting

Karen joined the Waterloo Honda Team in 1982.

Favorite Movie: God Father 2

Neda MandicAccounting

Neda joined the Waterloo Honda Team in 2010.

Favorite Movie: Mission Impossible

Lothar Quak

Lothar joined the Waterloo Honda Team in 1990.
Lothar ist fließend Deutsch.
Favorite Movie: The Point

Sales Manager
Keenan ChowSales Manager

Keenan joined the Waterloo Honda Team in 1995.

Favorite Movie: A Few Good Men

We have purchased 3 new vehicles from Keenan Chow at Waterloo Honda. Customer service, honesty and quality are what you get from this dealership. We do not know a lot about cars and they do a wonderful job of helping you make the right choice without feeling pressured into buying what you don’t need. Will continue to buy at this dealership from Keenan!!

Financial Services Manager
Muhammad SiddiquiFinancial Services Manager

Sidd joined the Waterloo Honda Team in 2016.

Sidd is fluent in English, Urdu, Panjabi and Arabic.

Favorite Movie: Zootopia

Customer Care
Zoe PotterCustomer Care

Zoe joined the Waterloo Honda Team in 2013.

Favorite Movie: Back to the Future

Sales Consultant
Dave HowesSales Consultant

Dave joined the Waterloo Honda Team in 2013.

Favorite Movie: Anchorman

I had a great first experience getting a new car on my own. Dave Howes was excellent at answering all my (many!) questions and explaining my options with no pressure. Go see Dave!!
Chelsea Bray

I bought my first car from Waterloo Canada. I had no knowledge about car buying in Canada but the employees at Honda made it very easy for me. I am loving my new Honda Fit , I would strongly recommend Waterloo Honda and Dave Howes.
Malvika Sharma

Overall great experience! Dave Howes was very helpful and was able to provide me with everything that I needed to help make my decision easier. I needed to make my decision fast as I needed a car as soon as possible. He was willing to come in on his day off to ensure that I receive the car in time. Overall, everyone was very friendly and made buying my first car a great experience! I would recommend Waterloo Honda to anyone!
Kaitlin Shaw

I bought a 2013 Honda FIT from this dealership. I found the staff to be very knowledgeable about the vehicle and helpful in deciding on the car that was right for me. The service department was flexible in scheduling me and did a fine job for a reasonable price. I have no hesitation recommending the staff and salespeople at Waterloo Honda. Dave Howes helped me and he really knows his Hondas and is good and passionate about what he does. Customer service is above expectations. Robert
Robert Mysicka

Waterloo Honda offers an excellent experience. Dave Howes was my sales consultant. He is both personable and professional. I’m very happy with my Honda and hope to continue driving it for years to come. It’s nice when quality of service matches quality of product.
E Woolfrey

We purchased our very first car from Waterloo Honda. Dave Howes was fantastic! We love our vehicle and would not go anywhere else as the service, commitment to customers and knowledge would bring us back for each of our purchases as well as recommend to others.
Katie Purcell

Although I was weary about making my first car purchase ever I had a really good experience at Waterloo Honda and I am really glad I chose to go there. My sales consultant was Dave Howes and he was informative, helpful, and patient. I felt no pressure at all to make a purchase but am sure glad I did.
Martin Woudenberg

I recently purchased a vehicle from Waterloo Honda and couldn’t be happier. I visited many Honda dealerships in the area and received the best service from Waterloo Honda. The salesperson, Dave Howes, was very knowledgeable about the features of the vehicle and gave me helpful advice. I kept in contact with him before, during and even after I received my vehicle. Big thanks to Dave for all your help…I love my car!
Shaesta Mitha

I recently decided to lease a 2015 Honda CR-V. Definitely one of the best decisions I have made so far. I’ve been through my fair share of used cars and new cars, but this was by far the best experience I’ve had to date. The sales representative who assisted me was Dave Howes. He was extremely knowledgeable and knew what I was after. I picked up my new car on Wednesday, and have been loving every driving minute so far! Everyone at Waterloo Honda was very nice, and made me feel like I had found a reliable and trustworthy place where I feel comfortable coming to. I love my new vehicle, and I am so glad I decided to trust Honda this winter!
Amanda H

I was referred to Waterloo Honda by a friend, and my experience was nothing short of spectacular! My salesperson, Dave Howes, was both knowledgeable and straight forward regarding my lease of a Civic. He had an honest answer for every question I had, and even gave me his cell number so I could communicate with him quickly regarding all aspects of my purchase, from pricing to features.
The process from signing to driving was very quick, just over a week. Waterloo Honda was quick to get my financing through, and dealt with the licensing for me. The delivery process was quick and simple, and the dealer followed up with me on more than one occasion to ensure I was happy with my new vehicle.
I would highly recommend Dave Howes and Waterloo Honda to anyone.
James Schnarr

Today I got my Honda Civic 2014 Lx.
After trying all different types of dealers (Mazda, Toyota and Mitsubishi) I mad my decision to get Honda.
The moment I entered the dealer shop, the receptionist is very welcoming, polite and respectful.
The guy who was responsible for showing me the cars, Dave one of their (Sales consultant). He is one of the nicest guys in the shop.
First, he gave a test drive which was so different, he drives the car first and shows you what it is capable of in terms of handling, speeding and turning. (Not just talking like other dealers) he prove to you what he is talking about, then he gives you the wheel to test it yourself.
He listened exactly to what I’m looking for, was very professional, and offer me one of their cars. however, the price was not in my range. He asked what I’m willing to pay, and he took my offer so seriously and did more than what he is capable of. Amazingly he succeeded and I made the deal and bought the car.
Dave gives a full details about the car, it’s like his own car. knows what he is saying. answering my questions and quires professionally.
The day I picked up my car, he gave three gifts (Im not gonna say what are they, keep it as surprise for others :).
The car is washed, gas full, and he set up my phone on the car.
Very satisfied about their service, recommended.
Thanks Dave for your service.
Husam Eddin

I purchased a 2014 Honda Civic a few weeks ago from Waterloo Honda and couldn’t be happier with the experience. The salesperson, Dave Howes, helped me through the entire process from start to finish. He was very attentive to what I was looking for, always offering good advice, and I never once felt pressured. The entire experience of buying the vehicle at Waterloo Honda was extremely smooth and in the end I went home with an excellent, reliable car that I will be happy driving for years. Highly recommend Waterloo Honda if you are in the market for a vehicle!
Lauren Willmot

We purchased a brand new 2013 Honda Accord last year from Dave Howes at Waterloo Honda and we thought he did an outstanding job helping us find the perfect car. It was our first time buying a vehicle and Dave helped us through the entire process. He wasn’t pushy in any way, he wanted us to know exactly what was available so we could find the perfect car for us. We never felt rushed with Dave, he answered all questions we had. He puts the needs of the client first. He wants his clients to be confident knowing they’ve invested in a high quality vehicle. If you have any interest in buying a Honda, start by going to Dave Howes.
Kevin McHugh

Waterloo Honda gave me exceptional service. My sales representative Dave Howes was especially conducive to helping me find my perfect car. He had so much information and expertise to give me so I could really find the right car with everything I was looking for. It was overall a great experience buying my very first car.
Alisa Moore

I purchased a 2013 Honda Civic at Waterloo Honda in February of 2014 and throughout the whole process; I received top-notch service from the entire team, especially my Sales Associate Dave Howes. When I started looking for my first car I worried that I might not be able to get exceptional service because I am young and because I was not planning on buying immediately. That concern ended once I arrived at Waterloo Honda. I was quickly paired up with a Sales Associate (Dave), who began by getting an understanding of what features I was looking for in a vehicle, my main priorities (Safety, Budget, Comfort, Performance etc.) and of my budget. Being asked how much I was looking to spend actually improved the overall process, as Dave was able to explain vehicles that would fit that budget perfectly. When it came time to look at vehicles in the showroom, I was shown particular features that met my priorities. When going through the vehicle, Dave tailored his explanations to my interests. Perhaps Dave’s greatest strength as a sales associate is being able to tailor his explanations to anyone, as on another occasion, I watched him explain the features of an SUV to a completely different demographic with a completely different focus. A couple weeks passed and I continued to look at different vehicles, all the while Dave was available to answer questions about Honda’s offerings even while he was on vacation. Ultimately Dave managed to find a vehicle that fit my needs, and my budget by looking at a 2013 Civic. After I selected my vehicle, the Business Manager, Alicia was upfront, clear, honest and helpful as we went through the various sets of paperwork and discussed warranties and loan options. I truly appreciated that instead of showing me the cost of a particular option, she showed how it changed my monthly payment, making the true cost of the option apparent, and decisions easier to make. Finally, the day arrived where it was time to pick up my vehicle. During this process Kevin spent roughly 45 minutes going over the features of the vehicle both inside and out, discussing maintenance and the onsite service facilities. Upon delivery the vehicle was clean, polished and parked under an awning, which made looking at the outside features of the vehicle more pleasant. After purchase, I continue to receive follow-up calls ensuring that I had no questions, and that all my needs were met. It is easy to say that from the moment I walked into Waterloo Honda, the entire team from Sales to Delivery were focused on meeting my every need in a prompt, professional manner. I would highly recommend that anyone, of any age visit Dave Howes at Waterloo Honda for their next vehicle purchase, and fully expect that their experience will be on par with, or exceed my own.
Andrew W

Sales Consultant
Jorge SandovalSales Consultant

Jorge joined the Waterloo Honda Team in 2006.
Jorge es fluido en español.
Favorite Movie: Cinderella Man

Just started my 3rd lease with Waterloo Honda! My sales guy Jorge Sandoval is wonderful to work with and the whole experience with his supporting staff was great!
Jennifer Halcrow

I have purchased 2 new vehicles from Waterloo Honda and have recommended it to several other friends who have also purchased from there. The difference is our sales person Jorge. He doesn’t pressure you to make a decision, he knows his vehicles and he’s completely honest about the purchasing or leasing process. We are completely comfortable coming to him to purchase a vehicle and when we need service, he is also there to help the process along. I highly recommend going to see Jorge if you are looking for a new vehicle. You won’t regret it.
Sonya Knipfel

What an incredibly positive experience! I had been looking to purchase my very first brand new vehicle, after years of being a satisfied used Honda owner. Waterloo Honda came highly recommended by a friend, and I now understand why. The personnel are not only knowledgeable and passionate about their products, but they leave their customers feeling important. Jorje Sandoval was incredibly helpful and considerate. My questions were answered and I was never dismissed or made to feel a nuisance (as I had been at other dealerships). I felt the difference when I first walked in the door. No pressure to purchase or upgrade features, etc. Staff are personable and caring, and the overall experience was enjoyable. I would highly recommend Waterloo Honda.
Sunita Gulati

Jorge was a great sales person. The purchase was seamless and he followed up afterwards to make sure that everything was going well. The most impressive part was when I saw him around town he always remembered me by name.
Kathryn Fedy

Buying a car should be a very enjoyable experience and I’m happy to report it was! So many times the sales staff can overwhelm you and make the process something that you dread. I had a very different experience this time. The team at Waterloo Honda was top notch and very professional – I highly recommend. Special mention to my sales consultant Jorge. He made me feel very comfortable throughout the process and I felt he went above the call of duty to please me. If you’re in the market for a new car, ask for him and you wont be disappointed.
Trevor Heal

Upon entering Waterloo Honda, Jorge Sandoval was very eager to assist me and answer any questions I had. Jorge was very patient and personable, moreover, he was honest about my car making decision, as he answered any question I had accurately. Jorge was able to give me the best deal on my 2014 Honda Civic, and I am very thankful. I love my new vehicle as well, it is known for being a long-lasting/durable car, and I plan to maintain it for many years to come.
From the beginning, Jorge drove me in the car to explain its features, to ensure I was comfortable, then I took it for a ride and I knew it was the car for me. I tried out many different dealerships as anyone would, such as Toyota, Nissan, Mitsubishi, and Hyundai, but it was here that I found what I was looking for.
During the process of making the deal for the car, I had a lot of questions, hesitations because it was my first time purchasing a brand new vehicle (I had purchased used before), and Jorge seemed to work around the clock because he was always there to answer my questions when I needed.
On the day of the purchase, Jorge stayed after-hours to work with my work schedule. Furthermore, he personally moved my plates, took pictures with me and the vehicle to send to my family afar, set up my bluetooth, etc.
Once again, thank you for being an outstanding Sales Associate, Jorge, I would definitely recommend the services provided by Jorge and the Waterloo Honda team!!!
Mark Blackwood

Met Jorge Sandoval in Waterloo Honda. Excellent dealership and really helpful sales. Got my 2014 Odyssey at a fantastic price. Overall very pleasant purchasing experience. Will recommend families and friends to Waterloo Honda!!
Kelvin Wu

Traditionally – for me at least – automobile purchases have always left a bit of a sour taste in my mouth, primarily because I never know if I’ve left too much on the table. It is a refreshing change then, to find a salesperson like Jorge Sandoval at Waterloo Honda. I have leased and purchased vehicles from Jorge, and in both cases felt entirely looked after and entirely satisfied that the deals I made were both fair and the right ones for me. In my opinion, that’s what matters when purchasing an automobile. Highly recommended. BTW, never had any issues with the service at Waterloo Honda either. They have been outstanding.
Andy Legg

My wife and I bought a used car from Jorge at Waterloo Honda and would do it again! He was courteous and most helpful. I usually don’t trust sales people but Jorge’s down to earth attitude and no pressure sales style put me at ease. He was able to answer all our questions and make sure that we got the best car for us and our budget. When it’s time for my next vehicle purchase I know I’m going to call Jorge and go to Waterloo Honda for another great and effortless car buying experience! Thanks Jorge for making buying a car a lot easier!
Allan Hancock

Just the other day I happened to go by the Honda dealer in Waterloo, I was looking into the possibility of getting another Honda. I already have a Civic but wanted to maybe get into a CRV, since the winter is still here and so harsh. So I got talking to Jorge Sandoval since I am very comfortable with him, he was the guy that put me in the Civic, and made the inquiring process so easy. I love the way he treats you , no pressure, which is a really good feeling, makes you part of the Honda family. I asked him how come that everybody is so friendly, he said that the people here are focused more towards people and make them feel that they really are part of the family. Jorge is always giving the best deal, even if sometimes maybe it is not in his best interest, but give a little and you gain a loyal customer, that is why I enjoy dealing with him. His friendly attitude, honesty and smile is a sure way to make your buying experience a wonderful event. The only thing he did not mention was that I was going to forget where the gas stations are since these cars are exceptional for fuel economy! I highly recommend Jorge, you should seek him and also highly recommend the Waterloo Honda dealer, their staff is awesome!
Julian Shea

Sales Consultant
Ming GeSales Consultant

Ming joined the Waterloo Honda Team in 2015.
Favorite Movie: Pretty Woman

Sales Manager
Tim ElliottSales Manager

Tim joined the Waterloo Honda Team in 2013.

Favorite Movie: The Matrix

The customer service Tim Elliott provided us was above and beyond when we returned our leased vehicle. Thanks, Tim for the time you spent helping us out – much appreciated!
Jenn Aylsworth

Sales Consultant
Drew NelsonSales Consultant

Drew joined the Waterloo Honda Team in 2013.

Favorite Movie: Jem and the Holograms

After shopping online for a good deal for my parents looking for a used car, went to Waterloo Honda. I would say it was the easiest car buying experience I’ve every been involved in. Simple, straightforward, pleasant, not high pressure.
Drew Nelson and all others involved were great.
Great pricing on used cars. Much better than I would expect from a new car dealer. If you feel the need to haggle on price, go somewhere else and see if you can beat their price.
John Gaddye

Sales Consultant
Jim BrophySales Consultant

Jim joined the Waterloo Honda Team in 2011.
Jim est bilangue.
Favorite Movie: Shawshank Redemption

We purchased a 2012 Cr-v Jim Brophy worked hard to satisfy our needs great job Jim, keep up the good work
George Nedeljkovich

It has been an absolute pleasure dealing with Waterloo Honda. I purchased a stunning Honda Civic EX 2013 through Jim Brophy at Waterloo Honda and I can honestly say that the experience was extremely positive from start to finish. I had been searching far and wide for a slightly used Civic Ex 2013 and happened to notice their new ad posting on such a vehicle. I called in and as soon as the Civic EX arrived at the dealership lot, I was notified and I was the first to test drive it that same day. Sales rep Jim’s attitude was relaxed and professional and put us at ease, at no time was there any undue pressure. Prior to Waterloo Honda, I had been to various dealerships and none have been as pleasant and accommodating as Waterloo Honda. Combined with excellent customer service and their willingness to negotiate, we quickly came to quite a reasonable price that I could not refuse and that made me decide purchase the vehicle right there and then. I live over 1 hour away from Waterloo and I can say without any regrets that it was a trip well-worth my time for the excellent service and experience that I received from purchasing a car from Waterloo Honda. I will definitely recommend Waterloo Honda for my friends and family.
Huy Nguyen

Sales / Service Coordinator
Jim WoodhouseSales / Service Coordinator

Jim joined the Waterloo Honda Team in 2003.

Favorite Movie: Twilight

Assitant Service Manager/Service Advisor
Rob AllanAssitant Service Manager/Service Advisor

Rob joined the Waterloo Honda Team in 2003.

Favorite Movie: The Replacements

Warranty Administrator
Versha MananiWarranty Administrator

Versha joined the Waterloo Honda Team in 2004.

Favorite Movie: Frozen

BDC/Customer Care
Thai TranBDC/Customer Care

Thai joined the Waterloo Honda Team in 2016.

Favorite Movie: Suburban Commando

Financial Services Manager
Rebecca FriedelFinancial Services Manager

Rebecca joined the Waterloo Honda Team in 2015.
Rebecca spricht fließend Deutsch.
Favorite Movie: The Terminator

Shuttle Driver
Brad ShantzShuttle Driver

Brad joined the Waterloo Honda Team in 1997.

Favorite Movie: Price is Right (Bob Barker Era)

Shuttle Driver
Brian KohlsmithShuttle Driver

Brian joined the Waterloo Honda Team in 2007.

Favorite Movie: Ice Age

Shuttle Driver
Rick ZilinskasShuttle Driver

Rick joined the Waterloo Honda Team in 2013.

Favorite Movie: Rudy

Azfar UsmanTechnician

Azfar joined the Waterloo Honda Team in 2000.

Favorite Movie: Poltergeist

David AmsteinTechnician

Dave joined the Waterloo Honda Team in 2002.

Favorite Movie: Grumpy Old Men

Derek HartwickTechnician

Derek joined the Waterloo Honda Team in 2015.

Favorite Movie: Finding Nemo

Freddie VisitacionTechnician

Freddie joined the Waterloo Honda Team in 2017

Favourite Movie:  Raiders of the Lost Ark

Mickey GohilTechnician

Mickey joined the Waterloo Honda Team in 2014.

Favorite Movie: The Sound of Music

Mohammed MohammedTechnician

Mohammed joined the Waterloo Honda Team in 2000.

Favorite TV Show: Seinfeld

Robert BullTechnician

Rob joined the Waterloo Honda Team in 2005.

Favorite Movie: 12 Monkeys

Steve PhelanTechnician

Steve joined the Waterloo Honda Team in 2007.

Favorite Game: Football

Detailing Technician
Jim ZieglerDetailing Technician

Jim joined the Waterloo Honda Team in 2009.

Favorite Movie: Pink Floyd’s The Wall

Detailing Technician
Karl SpenceDetailing Technician

Karl joined the Waterloo Honda Team in 2015.

Favorite Movie: The Wizard of Oz

Tech Apprentice
Kiefer SimminsTech Apprentice

Kiefer joined the Waterloo Honda Team in 2014.

Favorite Movie: Justin Bieber: Rise to Fame

Parts Manager
Mark SnowdenParts Manager

Mark joined the Waterloo Honda Team in 1990.

Favorite Movie: Ghost

Parts Consultant
Trevor TaylorParts Consultant

Trevor joined the Waterloo Honda Team in 2015.

Favorite Movie: Dirty Dancing

Parts Shuttle Driver
Doug ShushackParts Shuttle Driver

Doug joined the Waterloo Honda Team in 2013.

Favorite Movie: Hot Pursuit

Parts Shuttle Driver
Rick FewsterParts Shuttle Driver

Rick joined the Waterloo Honda Team in 2013.

Favorite Movie: 7 Brides for 7 Brothers

Detailing Technician
Arianne FinkDetailing Technician
Sales Consultant
Chris ContonisSales Consultant

Chris joined the Waterloo Honda team in 2017.

Favourite Movie:  Sense and Sensibility

Parts Shuttle Driver
Clem HerronParts Shuttle Driver
Shuttle Driver
Dave BarrickShuttle Driver

Dave joined the Waterloo Honda team in 2018

His favourite movie is Live and Let Die

Debbie McCafferyAccounting
Service Advisor
Denise BerfelzService Advisor
Assistant Parts Manager
Ed KentAssistant Parts Manager

Ed joined the Waterloo Honda team in 2018

Ed’s favourtie movie is Angels & Demons

Delivery Specialist
Evan FredeDelivery Specialist
Express Service Technician
Jihad ChaukiExpress Service Technician

Jihad joined the Waterloo Honda Team in 2016.

Favorite Movie: Sex and the City 2

John McCartyTechnician

John has been with Waterloo Honda since 2018

Johns favourite movie is the Equalizer

Detailing Technician
Joseph StanDetailing Technician
Sales Consultant
Kim WinsorSales Consultant

Kim joined the Waterloo Honda team in 2011

Kim’s favourite movie is Frost/Nixon

Sales Consultant
Mihail (Mike) JurjSales Consultant

Mike joined the Waterloo Honda team in 2017.

Mike’s favourite movie is Rocky 5

Mike is fluent in Hungarian and Romanian.

Sales Consultant
Nadia KohistaniSales Consultant

Nadia joined the Waterloo Honda team in 2018

Her favourite move is The Titanic.

Nadia is fluent in Farsi


Sales Consultant
Nathan CorbinSales Consultant
General Manager
Perry KantzasGeneral Manager
Siobhan MeenanReceptionist

Siobhan has been with Waterloo Honda since 2017

Her favourite movie is All Dogs go to Heaven

Service Advisor
Tom PecarskiService Advisor
Yumin ChaReceptionist